Datos del clasificado
Localización:
Descripción
req no. 7636br
job title colletcions associate
employment status full time
employment type not applicable
country spain
location eu-es-cornella
organization eu-gbss
job description and qualifications - to minimise business investment in receivables
- minimise interest losses on outstanding amounts
- to maintain appropriate ledger housekeeping, general customer accounting reconciliations and up to date records to satisfy company standards and deadlines
- to balance the potential profit with potential risk in granting and collecting crdeit to our custmoers
principal accountabilities
- ensure timely colletcions of outstanding balances from customers according to our company´s crdeit & collections escalation policy
- ensuring customer calls and emails are responded to within department targets. a good level of polish will be advanatgeous. communicative and influencing skills, dispute management, charges/payments
- personal skills: capacity of fluent interpersonal negotiation both with external and intrenal customers
tenacity,
- studies: preferable business administration or economics
- expeirence required: minmium of 2.5 yeras of b2b credit & collections expeirence
air proudcts credit and collections experience is advantageous
negoitation with customers and a nubmer of internal stakeohlders, accuont reconciliations, ambition and sense of ownership and responsibility
ability to work under pressure and on own initiative and collectively as a team
self-motivation and focus on objectives and results
excellent interpersonal, especially customer accounting
ms office
sap would be beneficial but not essential
type of relocation benefits provided none, verbally and written
willing to take direction well and to be developed
- knowledge required: understanding of customer accounts and general business workflows
basic accounting knowledge, dealing with collections.fluent english. sales representative, customer about disputed items, credit hold situation
- support and be backup for other collectors associates
- liaise with the credit & collections team lead about all credit issues
- keep accurate and up to date logs of individual customer information
education and experience required
- languages: native czech/slovak speaker, present and potential payment issues, identify any customer complaints and escalate as appropriate
- anticipate and communicate with customer services.
Contacta ahora