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title: customer project/program manager
location: spain
other locations:
this is the start of something exceptional. controlling and mangaing customer projects, time, budget and quality expectations,
· leads customer engagement to ensure that it meets all scope, through planning.responsible for busniess as well as team management
education and experience required:
first level university degree 5 years experience in project management or in like roles/businesses
knowledge and skills required:
demonstrates an in-depth understanding of key hp serivces' operational policies, processes and methodologies applicable to project management. offering innovative soluitons, based on the standards and consistency of our global delivery model, ito has an end-to-end portoflio.we'll do something amazing, together.ito is investing in people and emphasizing service and operational excellence,
to enable growth.you're about to enter a unique place and see inspiring things. we're excited to show you around and introduce you to our opportunities-we've been waiting for you. managed services, networking services, portfolio: data center services, security, and workplace services, compliance and continuity services.hp is filled with energetic people sparking revolutions and creating the future. customer and third party vendor effrots to plan,
· manages corporate, sell and implement solutions to customer problems. hp ofefrs a roubst portfolio of it solutions to sovle clinets' business nedes by redcuing cotss, and supproting transfromation efforts to consoildate, standradize and autmoate services whlist managing risk. welocme to hp.troublsehoots and improves program to ensure program effectiveness
customer-centric focus
ensures that a positive customer experience informs both the approach to work, the quality demonstrated, and the endpoint for measuring success
change management
develops methods for supporting innovation and change across the organization, speaks with expertise to many layers of depth related to project management methods participates en el hp program manager (pm) professions community on the project management professional (pmp) certification path
critical competencies to drive business results:
process management and modeling
critically assesses process performance as the basis for developing models that optimally address business or operational requirements or emerging challenges
report generation and maintenance
executes leadership in owning the maintenance and reporting function of key organizational records and standard operational reports
process management and transformation
identifies process short-comings and works with others to improve or transform processes
ad hoc assignment management and execution
leverages understanding of hp organization and processes to plan and implement specialized assignments
information management acumen (it)
demonstrates fundamental understanding of information management systems and infrastructure
program improvement (tpm specialist)
continuously monitors.

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