Datos del clasificado
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Descripción
employer:
job purpose:
as a member of the customer service department, you will be in charge of supporting after sales relationships with car owners, achieving exceptional level of client satisfaction.
main responsibilities:
- handling the client\'s queries and complaints by phone, mail and fax
- introducing all the information en el internal crm system
- tracking and escalating the incidents properly
- managing the information cycle until the correct solution of assigned incidents
- handling and documenting customer complaints according to external and internal guidelines
qualifications:
- education level of vocational training and/or college.confidential
position: customer service
customer service representatives - finnish/flemmish/dutch in mardid
after sales specailist for autoomtive setcor
loctaion: las roazs, madrid
a prestgiious ameircan multintaional comapny with outsorucing cetnre baesd in las roazs, madrid.
experience:
- two years of experience in a similar customer service role
it skills:
- proficient in microsoft office package
the profile we are looking for will have:
- excellent oral and written communication skills
- customer service orientation abilities
- problem solving skills
- punctuality
- stress management skills
- team player abilities
benefits:
- 18.000€ gross per year
- permanent position
- opportunity to develop a career in a prestigious american multinational company
- international and dynamic work environment
- one month of paid training will be provided
- working hours: 09:00 - 17:30
if interested please send us your cv to zportelekyova@talentsearchpeople.com +34 91.590.04.31 (ask for zuzana
ad provided by jobthread.
- native level of one of finnish dutch or flemmish
- an intermediate level of english is mandatory.
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