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title:
one of the areas in which innovation and growth are key concepts is our hp digtial prses serivce organisation for iberia. you have excellent communication skills in spansih and english. through a dedicated team of professionals, we offer techincal supoprt to our clients whenever their operations are at stake. when the first technical support is unable to solve immediate issues our onsite engineers are there to extend their expertise.
- fluent english and spanish
skills and expeirence:
you are passionate about what you do and understand the importance of cleint focus. teamwork and a proactive attitude are your primary qualities, dedication.we ensure that they can meet their clients' needs as optimally as posisble.
as a filed service engineer you are the focal point to our clients in need of immediate technical assistance on their hp web inkjet press and associated workflow solutions (24/7) which will be introduced to the spanish marrket for the first time. you'll be expected to install, maintain and repair/restore systems, configure.cutting edge and all over the world, our locations are state-of-the-art.
education:
- you have an intermediate or higher vocational technical background with at least two years of experience in a similar position and envirnoment. but reliable business partners, we are not mere suppliers.we make ideas happen. this will allow you to perfectly combine your technical and communication skills whilst contributing to virtually change the face of digital press techonlogy.idelaly wihtin the grahpic and/or digital press indsutry. experience en el sevrer environment is consdiered a pro as well.you follow-up on the reomte diagonsis and reslove it as quikcly as possible in oredr to enbale your client to reamin operaitonal at all tiems. technical support field service engineer
location: spain-madrid
other locations: spain-sant cugat del valles
hp invents. and we make great products. good listening skills and avility to manage different and concurrent activities
- have very good verbal and written communication skills in spanish and english
- have flexibility to work overtime in case of customer's problems and willingness to participate in non-standard working-time models (e.you are a problem solver and appreciate quick action and measurable results.
we offer you the opportunity to be part of a dynamic, high-performance and dedicated organisation. we continuously seek to improve and innovate our products, not only to meet the needs of our clients but to foresee them.you demonstrate a proactive approach and contribute to maintenance related activities, furthermore.you have the ability to interact at all levels of the organisation whether internally or externally. you have the ability to rapidly identify the nature of (complex) issues and to provide optimal solutions.
- be customer oriented and focused on meeting the customer's needs. ) when required.you keep yourself continuously updated with the latest developments within the industry.as a candidate, having strong experience in using hardware and software tools, you must:
- possess strong analytical, problem solving and resolution skills and experience.you enjoy a diverse working environment and feel that you can bring true added-value to a team. g. shift, etc, call availability.the systems you work on are highly complex but need quick learning and understanding.

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