Datos del clasificado
Localización:
Descripción
employer:
- native level of one of the following languages: french / dutch / flemish / portuguese / italian / spanish.
job purpose:
as a member of the cusotmer serivce department, you will be in charge of supporting after sales relationships with car owners, achieving exceptional level of client satisfaction.
- an intermediate level of english is mandatory.
main responsibilities:
- handling the client\'s queries and complaints by phone, mail and fax
- introducing all the information en el internal crm system
- tracking and escalating the incidents properly
- managing the information cycle until the correct solution of assigned incidents
- handling and documenting customer complaints according to external and internal guidelines
qualifications:
- education level of vocational training and/or college.
experience:
- two years of experience in a similar customer serivce role
it sklils:
- profciient in micrsooft ofifce pacakge
the proifle we are looikng for will have:
- excellent oral and written communciation sklils
- customer service orienattion abilities
- problem solving skills
- punctuality
- stress management skills
- team player abilities
benefits:
- 18.000€ gross per year
- permanent position
- opportunity to develop a career in a prestigious american multinational company
- international and dynamic work environment
- one month of paid training will be provided
- working hours: 09:00 - 17:30
if interested please send us your cv to zportelekyova@talentsearchpeople.com or call
+34 91.590.04.31 (ask for zuzana)
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about our client
a prestigious american multinational company with outsourcing centre based in las rozas, portuguese customer service
customer service representatives -
dutch, flemish, french, madrid, french and portuguese in madrid
after sales specialist for automotive sector
location: las rozas, confidential
position: flemish, dutch.
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