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impact / scope
· ledas or contributes to solution and strategy development on a glboal and/or busniess-wide leevl.
· ledas operaitonal performance reviews with the customer/partner at the senior management leevl and drives improvement plans.identify 3 proecss improvement areas per region for a full year and then complete 1 in 1h, 2 more in 2h. target 100%
integration integrate and optimize common functions. accountability to drive aspire financial performance. target 100% 2) msr reporting compliance. target 85% work with ww ps tce focal, regoinal ps pmo lead, and regoinal veritcal/coutnry deliver leaders to ensure we implement survey process and ensure we have program reviews on negative scores.acts as a functional manager within area of expertise but does not manage other employees as a primary job function.
· strong financial and busniess acumen.contributes to the development of innovative principles and ideas. operaitonal accuont manager v
location: spain-barcelona
other locations:
description
unique mastery and recognized authority on relevant subject matter knowledge including technologies, or techniques, theories.target 100%
develop the best innovation & process improvements for operations this will be under process improvements.
specific job goals are as follows:
set-up and execute processes for forecasting, monthly reporting and exectuive reviews monthly flash and other reports submitted according to ww schedule
support execution of processes for bid assurance and compliance to soar policies
business & margin improvement plan execution. ensure you drive overall regional margin improvement plans for each country and vertical. and tied directly to flash process, ensure gap plans are updated real-time.g. written, presentation); mastery in english and local language as well as other languages as reqiured, verbal.develops strategy and sets functional policy and direction. fy12 - plan ahead of time to create the full blue print for fy12 to influence the financial targets. successfully operates en el most complex disciplines in which the company must operate to be successful.
· excellent ability to establish and maintain strong relationships with external custmoers/parnters up to the executive level.ensure regional delivery managers (country and vertical) are monitoring health of projects (msr and egm reviews) on monthly basis ensure each region has < 1 new red project added on quaretrly basis
education and experience required
· first-level university degree or equivalent experience; advanced university degree preferred.provides mentoring and guidance to lower level employees.routinely exercises independent judgment in developing methods, techniques and criteria for achieving objectives.
· excellent project management, problem solving, and the ability to execute a project within the scope of overall strategies, and analytical skills.provides highly innovative solutions. create and drive standard regional cadence with ww around these conduct bi-weekly reviews of plans in conjucntion with regional/country/vertical leads. fy11 - trcak the curernt business plan and reivse as required quarterly - at ps level and at the regoins.
maanges the operaitonal business relatoinship of "top tier" accuonts, ofetn with global/regional recah; sevres on account team, provdiing straetgic and operational perspcetives.
· typiaclly partners with intrenal clinets up to the executive level.cooridnate & collaobrate acorss temas if isuses arsie.
· leads and coordniates proatcive communciation of operational process chagnes to customers/partners and internal clients; leads the implementation phase.
education and experience required
knowledge and skills required
· superior communication skills (e.also ensure we celebrate success to project teams when they achieve high satisfaction ratings and feedback. take leadership role.
· strong proven ability to identify and implement customer-specific process improvements.
· significant impact on team and organization performance by acting as role model, acting as coach/mentor, actively sharing knowledge and ideas to improve team success, champions change.
· acts as a senior point of escalation and leads collaborative efforts of cross functional teams to drive resolution of operational issues of highest complexity, in support of the customer/partner requirements.
· typically 4-6 years of experience supporting global/regional accounts with extensive global/regional coordination.drive synergies & collaboration across eis and es business and operational teams to improve efficiencies, cost and overall bu financial results
forecast predictability - achieve forecast predictability within /- 2% help drive and assist with overall flash process integration between legacy eis and es teams
grow the business: deliver aspire for orders, revenue and margin.
data accuracy - support regional field, ecos and pm/delivery teams to ensure 1) order booking compliance. leads large, multi-function teams, crossdivision functional teams or projects that affect the organizations long-term goals and objectives may participate in cross-division.
· excellent ability to collaborate and network with other groups and functions to reach business objectives, in support of the customer/partner requirements.
· advanced understanding of core hp businesses and the revenue cycle.
customer satisfaction & tce - support the sales and delivery team to achieve customer satisfaction aspire.
· project management or black belt six sigma certification preferred.procurement or financial
· management, preferably in supply chain, customer service,
· typically 10 years of related experience.
· mastery of microsoft office tools, particularly excel, word, and powerpoint.influence,
· superior leadership, and negotiation skills, consulting.2) lls/gd 3) common processes such as cpl/compass etc, specific areas: 1) reporting.identifies risk areas,
· drives and leads business analyses, and leads the development of solutions.
· advocates customer/partner needs and provides business requirements to highly complex and strategic projects; conducts post-project evaluations and provides recommendations for future enhancements.
· consults and advises on strategic operational matters of highest complexity to internal clients up to the executive level.this includes the hiring and capacity plan for the regions. reviews, red project mitigation, identify specific savings leading to gm improvement
pmo, project portfolio reviews - ensure regions are coordinating with ps pmo teams to implement pmo processes.

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